Filling the Technology Gaps in a Manufacturing Operation

One truism that can hurt any business is, “You don’t know what you don’t know.” Often, over time, we work in systems we’ve grown used to, sacrificing potential productivity for familiarity and comfort. That’s what Tom Jarry, Director of Engineering, recently encountered with a mid-sized manufacturing client with about 50 employees. “We completed a Technology…

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My DEF CON Experience: Seeing Security Through New Eyes

How often do we get the chance to go behind enemy lines and see how the other side works? Coopsys Security Technician Vitor Brandao did just that, attending DEF CON 32 this past August in Las Vegas.  DEF CON is perhaps the most well-known hacker conference in existence. Debuting in 1993, the iconic event has…

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Driving Technology Optimization in Automotive Retail

How Technology Optimization in Drives Success for Auto Retailers Technology is at the core of every dealership’s operations in the quickly evolving automotive retail industry, from managing inventory to processing sales and interacting with customers. For dealerships to stay competitive, their technology must not only function, but operate at peak efficiency. For automotive retailers, having…

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Core Technology Needs for Automotive Retail Operations

Core Technology Needs for the Automotive Retail Industry Welcome to the first in our series of four blogs geared to automotive retail. This first post will focus on core technology needs. Future installments will cover technology and the regulatory environment, unique business continuity planning needs, and optimizing technology and the role Managed Service Providers (MSPs)…

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Understanding Automotive Retail’s Unique Regulatory Environment

Importance of Regulatory Compliance in Automotive Retail As automotive dealerships increasingly handle sensitive financial and personal information, they fall under related scrutiny. The two regulatory and compliance standards dealerships fall under include the Federal Trade Commission’s Standards for Safeguarding Customer Information (FTC Safeguards Rule) and Payment Card Industry Data Security Standards (PCI-DSS). Impact of FTC…

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Addressing Automotive Retail’s Unique Business Continuity Planning Needs

The Need for a Business Continuity Plan in Automotive Retail As the recent CDK incident highlighted, disruptions can halt an entire automotive operation. System failures and cyberattacks are unfortunate realities: therefore, having a comprehensive Business Continuity Plan (BCP) is essential for protecting dealerships from these risks across all areas of the business and ensuring that…

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