IT Services for Manufacturing

Whomever your customers, you need resilient, agile IT Services to support your manufacturing operations to create and deliver high-quality products on time, every time.

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The right IT partner will:

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Invest the time to thoroughly understand your business and industry.

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Help increase and secure your uptime to protect your production and timelines.

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Have experience and knowledge in enterprise resource planning (ERP) and material requirements planning (MRP) systems including Sage 100cloud, Oracle, EpiCor, NetSuite, Fishbowl, IQMS, JobBOSS, SAP Cloud ERP, InforVISUAL, Odoo and more.

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Help you comply with the Cybersecurity Maturity Model Certification (CMMC), Defense Federal Acquisition Regulations Supplement (DFARS), ISO-9000, Six Sigma, and other manufacturing regulatory requirements.

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Offer you the latest cybersecurity advancements to reduce your risk.

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Develop a reliable business continuity plan to protect your business against adverse events.

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Deliver 24 x 7 rapid response helpdesk support to ensure maximum work productivity.

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Provide you with a secure, reliable cloud and private data center (private cloud) solution.

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Implement and maintain a dependable wired/wireless infrastructure for maximum performance.

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Furnish engineering services to customize your IT solutions using cost effective and robust technologies.

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Be the one contact that manages all your IT vendors.

We’ve got you covered.

One team + One IT Services plan customized to meet your unique business needs. Read more about our plan here.

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Not yet ready for a plan?

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Try our Manufacturing ERP Software IT assessment.

Contact us via the form below for more info.

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Not sure which IT assessment you need?

Please fill out this form for help. 

Quickly Stepping in to Support a Manufacturer’s IT Support and Strategy Needs During COVID-19

Client

A Bristol, Connecticut manufacturer has been designing and implementing material handling systems, conveyor systems, and automated warehouses for over 30 years. They collaborate closely with distribution and manufacturing clients to integrate solutions that utilize external material handling technologies while maximizing the profitability of their operations.

 

Challenge

The company’s internal IT staff person left for another opportunity, which forced them to look for an immediate replacement. They needed someone who had a wide breadth of experience and could hit the ground running. They turned to us for help.

Due to their accelerated timeline during the height of the pandemic, we worked with the manufacturer to determine which areas of support and IT infrastructure needed immediate attention and which parts could be implemented later. Then, we addressed their top priorities first, which included setting up remote access for all employees, setting up backups and upgrading old hardware and other IT components.

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How we did it:

Solution

Our first step was to set up remote management for all of their servers and workstations as well as a secure VPN. We also worked to strengthen their network infrastructure to improve the performance of their VPN. In addition, by migrating them to the cloud, we were able to provide them with a reliable and robust backup solution.

Lastly, since some of their IT equipment was reaching its end-of-life, we upgraded them to newer and more secure PCs, laptops, and servers.

Results:

By putting a remote work access system in place, the manufacturer could offer a work from home or hybrid work option to keep their staff safe during COVID-19. In addition, a strong backup solution will help keep them operational during any adverse events. Also, regularly replacing end-of-life IT equipment will help reduce their cybersecurity risks and prevent costly downtimes.

CMMC stands for Cybersecurity Maturity Model Certification. The purpose of this compliance process is to train, certify and verify that Defense Industrial Base (DIB) sector and Department of Defense (DoD) supply chain contractors have cybersecurity processes and practices in place to protect both Federal Contract Information (FCI) and Controlled Unclassified Information (CUI) that is stored in their information systems for job completion.

Prime and subcontractors must both achieve CMMC compliance before operating in the DIB sector and the DoD supply chain. This prevents the loss of intellectual property that could negatively impact U.S. technical innovations and advantages. It also safeguards national security data and interests.

The CMMC consists of five levels. Your required level of compliance is determined by the type of CUI you need access to for contract fulfillment. Typically, the DoD will state the mandatory CMMC level in their Requests for Information (RFIs) and Requests for Proposals (RFPs).

The CMMC model framework is made up of maturity processes, other frameworks, and cybersecurity best practices from a variety of cybersecurity standards including National Institute of Standards and Technology (NIST), Federal Acquisition Regulation (FAR), and Defense Federal Acquisition Regulation Supplement (DFARS), and recommendations from DIB and DoD stakeholders.

To aid contractors in understanding where they stand and how to achieve cybersecurity maturity, this model serves as a benchmark against which they can measure their degree of compliance, identify areas of improvements and set goals. The model consists of the following components: processes, practices, domains and levels.

Click here to learn more about the CMMC model.

To get the latest information on CMMC compliance, please see the Office of the Under Secretary of Defense for Acquisition & Sustainment (OUSD(A&S)) FAQs page here and the CMMC Accreditation Body here. These are the two resources where most of the CMMC-related materials originate.

Ready to partner with a team of IT experts to propel your business forward?