About Us
Since 1993, we’ve been serving small to medium sized businesses across New England and nationwide via our NOAH managed IT Services.
No matter what industry you’re in, our extensive team of experts has you covered 24x7x365.
You’ll benefit from Managed IT Services customized to meet your company’s specific needs and a robust cybersecurity program that will keep you ahead of the constantly changing threats landscape.
At Cooperative Systems (CoopSys), it's our mission to assist you in achieving your business goals through exceptional customer service and support, tailored and cost-effective solutions, and a consultative approach to your unique business needs. You’ll find in us the strategic IT partner you’ve been searching for.
Our core values help us anchor and shape our company culture while ensuring consistent, high-value experiences for our customers time and time again. Here are the core values that determine who we are as a team:
Meet Our Team
Our Leadership Team
Bob DeLisa
Founder, Partner & CEO
It’s no surprise that Bob studied entrepreneurial studies and finance in college given that he grew up in a family of entrepreneurs. Around the time he graduated, personal computers were becoming widely adopted in the business world. Bob quickly discovered that he had a knack for making computers more efficient for his coworkers. His expertise, in early versions of Windows and network operating systems, caught the attention of the corporate world, including Microsoft. Bob turned down the offer, choosing to work instead for a leading network integration firm. While there he honed his expertise in Novell and Windows NT/2000. His strong reputation in this area combined with family support gave him the courage to set out on his own. He launched Cooperative Systems in 1993. Though he has extensive technical experience, today, his primary role is to drive the vision, go-to-market strategy, and leadership at CoopSys. Known for his drive and cheerful personality along with his comfort in taking risks, he’s the perfect person for this role. He appreciates CoopSys’ incredible clients and colleagues both current and past. In his off-hours, he enjoys spending time with his wife, family, and favorite animals (dogs and horses). He’s thrilled about his new role as grandfather and enjoys sailing, skiing, traveling, and working on his farm.
Scott Spatz
Partner & President
After studying business in college, Scott landed in the IT field where he’s remained ever since. He’s great at seeing the whole picture while still paying great attention to detail, both of which have helped him in partnering and operating CoopSys. In addition to these skills, Scott brings his 22+ years of IT experience to the table while guiding strong IT direction and strategies to clients. He’s especially grateful in getting to work with the talented team at CoopSys. Not only do they provide high value for clients, but they also know how to have fun. Scott’s known for both his personable and empathetic side and his thorough, organized approach to business. Outside of work, you’ll find him with his wife, two children, extended family, and friends on the beach, playing golf or glamping. Scott is particularly passionate about coaching his kids in sports or participating in CoopSys’ team volunteering causes.
Steve Martocchio
Partner & Chief Operations Officer
Steve has over 25+ years in the IT industry. He excels in a variety of areas including management, security, backup and disaster recovery and compliance. He also believes in the great staff at CoopSys and the incredible customers they serve. Both have led to long-lasting and fulfilling relationships. In addition, he’s proud of the solutions and technology stack that CoopSys offers its clients. Steve is known for being caring, patient and fun loving. After work hours, Steve likes to spend time with his wife and two sons and entertain family and friends. He also enjoys boating, golf and traveling.
Joseph Bucceri
Director of Data Center Operations
Joe studied electrical engineering and then spent the next 37+ years working in IT Services during which he spent some time working on large-scale UPS systems. His forte is in virtual environments and their infrastructure, networking, and firewalls. He’s fond of the small team approach, customer service excellence and core values at CoopSys. By nature, he’s helpful, driven, tireless and loud. He’s also known for being an open book. He enjoys boating, biking and various sports. During his non-work hours, he spends time with his wife, two boys and two cats. Lastly, he’s passionate about planning his next boating trip doing the Great Loop with his wife in the near future.
Diane Smith
Human Resources Manager
Diane’s educational background is in business management and accounting. She honed her skills with over 23 years of industry experience, half of which has been spent in the IT field. Her expertise includes human resources and leadership. Her favorite things about her current position are managing and working with an outstanding team, the opportunity to use her strengths, and the excellent work and life balance. Among her team, she’s known for her dedication, accountability, and love of fun. When she’s not working, Diane loves to cook, mountain bike, trade stocks, and support multiple community causes. You’ll also find her spending time with her two sons and two fluffy cats. Though she loves to entertain and is quite outgoing, she’s a self-professed introvert.
Thomas Jarry
Project Services and Customer Relationship Manager
Tom's passion for computers began in high school and culminated in a college capstone project where he built a managed services practice. Since then, he’s been in the IT sector for 15+ years and counting. He has extensive experience in a wide range of roles within the managed IT Services sphere. He is particularly skilled in designing customer solutions for clients, managing complex IT projects and customer service. His favorite roles include helping clients use technology to growth their business, learning about their businesses and working with the CoopSys team. Tom is often described as dynamic, resourceful, persistent, and insightful. He has many hobbies ranging from camping to beekeeping to cooking. He also enjoys the occasional NASCAR race. He's passionate about supporting cancer treatment and research and spends his time with his girlfriend and his French bulldog.
Ed Gaffey
Services Desk Manager
Ed has over 13+ years in IT support desk management. His expertise lies in active directory, hardware and schedule management. He’s known for his organization, attention to detail and loyalty. His favorite things about working at Coopsys are the core values, ownership mentality and family atmosphere. Outside of work, he enjoys spending time with his wife and two children and three cats. He’s passionate about rescuing animals and volunteering at animal shelters.
Greg Gough
Assistant Manager of Infrastructure
Greg spent his undergrad years diving deep into computer engineering. Then, he proceeded to invest the past 25+ years in the IT industry. He’s passionate about technology and is an expert in automation, system and network architecture, and network troubleshooting. He enjoys working at CoopSys because it’s always evolving and adapting to changes in the IT landscape, which keeps his job engaging and challenging. It doesn’t hurt that his colleagues are awesome. During his time at CoopSys, he’s made a name for himself as a polymath, being highly adaptable and for his honesty. Greg believes in the importance of family and he loves passing the time with his wife, son, and daughter. When not working, you’ll find him playing video games with his daughter, creating and printing 3D designs and camping. Growing up, he didn’t have any pets, which explains why his family now includes 3 personable guinea pigs.
Our Service Team
Our Service Desk Team is comprised of talented individuals that provide you with the front-line support you need right when you need it most. They’re known for their IT expertise, creative problem solving, and friendliness. They’ll support you at every step along the way and won’t give up until issues are resolved quickly and successfully.
Our Engineering Team
Our Engineering Team is made up of employees who are committed to learning your IT systems inside and out to determine which improvements and optimizations will serve you the most. They can assess problems and dial in advanced solutions.
Our Sales & Administrative Team
Our Sales Team members are dedicated to your success. They’re known for their drive for excellence, keen understanding, and ability to quickly understand our customers’ changing needs. Their in-depth knowledge of our products and services combined with their dedication to client success makes sure that our clients always have exactly what they need to grow.