Automotive

IT for Automotive Retail

IT Services That Keep Automotive Retail Operations Moving

Automotive dealership groups require rapid, secure, and efficient technology infrastructures that consistently support fast-moving sales, service, and support operations. In addition, you need to know that your business and systems are protected; that your proprietary information and invaluable data are covered.

But you want more than just support: You need technology solutions and an infrastructure that actively work to fuel the success of your business.

A Proactive, Responsive IT Partner

At Cooperative Systems, we take the time to thoroughly understand your dealership group and your competitive landscape. We understand your market, including the regulatory and compliance issues you face. With that in mind, we take a collaborative, immersive approach to developing a Technology Optimization Roadmap that takes your current needs into account and scales with you as your dealership group grows and changes. And we stay with you, not just as an advisor, but as a technology partner truly invested in your success.

We offer in-depth experience in:

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Dealership management software (DMS) & automotive retail software platforms such as ERA-IGNITE, Automate, CDK Drive, Dominion, DealerTrack, Reynolds & Reynolds, DealerSocket, VinSolutions, vAuto, and more

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Compliance with Payment Card Industry Data Security Standard (PCI-DSS), Federal Safeguards Rule, Gramm-Leach-Bliley Act (GLBA), FTC Red Flags Rule (FCRA), and the General Data Protection Regulation (GDPR) regulatory requirements

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Automotive retail-specific business continuity planning

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24 x 7 rapid response helpdesk support

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Secure, reliable cloud and private data center (private cloud) solutions

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Wired/wireless infrastructure development and support

Complete IT Coverage with NOAH

Cooperative Systems’ NOAH (Network Observation and Health)Complete Care next-generation managed IT Services platform offers your business access to constant, up-to-date technology and comprehensive support.

From enhanced cybersecurity, reduced risk, and mission-critical data and assets protection to business continuity, minimized downtime, and improved regulatory compliance, Cooperative Systems works to help increase profitability and productivity by positioning your technology to drive your business success.

A: PCI is a set of security standards put in place 2006 to protect consumers’ credit card information. It mandates that all companies that accept, process, store or transmit credit card, debit card, and pre-paid cards information must maintain a secure environment to protect this data.

The PCI standards are managed by the Payment Card Industry Security Standard Council (PCI SSC), enforced by large payment card brands (American Express, Discover, JCB, MasterCard, and Visa International), and audited by qualified PCI auditors.

In addition, The Federal Trade Commission (FTC) is responsible for regulating consumer privacy and security. This means they could play an additional role in enforcing PCI violation penalties. Learn more here.

In general, PCI compliance is required by credit card companies to ensure that online transactions are secure and protected against identity theft. The current standards can be found here.

A: Every merchant that accepts client credit card payment and processes, stores, and transmits this data must be compliant. Even if you take credit card information over the phone, do not store the data, or work with third-party processors, you must still comply with PCI.

A: Compliance failure increases your risk of a security breach, which can lead to hefty penalties, fines, and loss of your merchant account. If you lose your merchant account, you will no longer be able to process credit card transactions and impact your profitability.

A: There are many costs, on top of PCI penalties, when your company experiences a data breach. According to SecurityMETRICS, these costs include:

  • Merchant processor compromise fines: $5,000 – $50,000
  • Forensic investigation: $12,000 – $100,000+
  • Onsite QSA assessments following the breach: $20,000 – $100,000
  • Free credit monitoring for affected individuals: $10-$30/card
  • Card re-issuance penalties: $3 – $10 per card
  • Breach notification costs: $2,000 – $5,000+
  • Technology repairs: $2,000 - $10,000+
  • Increased in monthly card processing fees
  • Legal fees
  • Civil judgments