IT Help Desk
Wouldn’t it be nice if you could call any time you have a pressing IT question without the worry about extra expenses? With our Help Desk available on demand, your end-users won’t need to worry about racking up bills whenever they need help.
Unlimited 24X7 Help Desk Support
Give your users access to experienced Help Desk support 24×7, and allow them to get their work done faster. Worry-free IT support empowers your users to resolve technical issues they experience without billing your organization more.
The NOAH 24 x 7 IT Help Desk supports all kinds of issues for Windows and MAC -based Desktops and supported applications, desktop peripheral hardware, Exchange and Active Directory administration, troubleshooting, and much more.
Our help desk is staffed during business hours at our Windsor, CT corporate office and qualified technicians are available to assist you right away. Our call back times average less than 5 minutes with a 1 hour response guarantee. Our technicians will quickly diagnose your computer, server, mobile device, or other network device and will usually have you up and running in short time. For after hours emergencies, our on-call technicians are available to help get you back up and working.
For our clients requiring greater security due to government regulations, we have default security policies in place that can be adjusted according to regulatory requirements.
With service locations in central Connecticut and eastern Massachusetts, Cooperative Systems has local NOAH help desk support professionals located throughout Massachusetts (Boston, Worcester, Springfield), Rhode Island (Providence, Westerly) and Connecticut (Hartford, New Haven, Waterbury, New London). Don’t Leave your critical PCs, servers and business networks on their own. Your company depends on properly functioning technical infrastructure. Our help desk staff can access your computers anywhere in the world. Let Cooperative Systems NOAH manage all the IT Help Desk needs of your organization, no matter where your offices are located. We have full-time teams of personnel in both states to competently and quickly service all your IT Support issues.
Your end-users’ time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable 24x7x365 remote support for your users.
Cooperative Systems’ NOAH Help Desk is the #1 choice for IT Support in Boston, Providence, and Hartford areas.