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Maintenance Plan
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Reactive or Proactive
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Provides
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Best Suited For
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Block Time
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Reactive
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Flexible options for network and desktop support, including training and consulting projects.
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Organizations with fixed annual IT budgets. Many of our school and public sector clients choose this option.
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Basic Support Contract
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Reactive
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Affordable support for low usage customers combined with quarterly checkups.
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Small business customers with under 10 PCs or 20 phones.
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NOAH Basic
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Proactive
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Unlimited remote monitoring and support with discounted on-site support.
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Organizations desiring better uptime while requiring only a part-time IT function.
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NOAH Premium
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Proactive
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Unlimited remote monitoring and on-site support with remote backup service included.
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Organizations desiring a more cost effective IT support model than full time staff.
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NOAH for IT Managers
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N/A
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Hosted NOAH management platform and optional helpdesk service when your IT staff is on vacation or otherwise unavailable.
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Larger organizations needing a comprehensive desktop and server management solution with minimal setup costs.
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NOAH RBS
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Proactive
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On-site and remote backup service designed to replace a traditional tape backup system.
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Small businesses needing to upgrade their tape backup solution.
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NOAH Security Bundle
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Proactive
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Comprehensive and flexible antivirus, firewall, content filtering, anti-spam and VPN services managed by our security specialists.
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Organizations wishing to simplify their security systems freeing up time to focus on business issues.
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